Coit Cleaning and Restoration775-322-4266

Privacy Policy

Effective Date: September 2026

Coit Cleaning and Restoration (“Coit,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit a service request, call us, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Contact details — name, phone number, email address, and property address when you request service.
  • Service information — details about your property, damage type, and requested service.
  • Call records — phone numbers, call duration, and messages left for dispatch or follow-up.
  • Website usage data — IP address, browser type, pages visited, and referral source via standard analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to service requests and dispatch crews.
  • Provide estimates, schedule inspections, and coordinate restoration work.
  • Communicate with you and your insurance carrier, where applicable.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share information only with:

  • Insurance carriers and adjusters — to document claims and facilitate direct billing, with your consent or as required.
  • Service providers — trusted partners who assist with payment processing, scheduling, or IT services under confidentiality obligations.
  • Legal authorities — when required by law, subpoena, or to protect health, safety, or property.

4. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site. You can adjust cookie settings through your browser. Analytics data is aggregated and does not personally identify you.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure.

6. Your Choices

You may request to access, update, or delete your personal information by contacting us. We will respond promptly in accordance with applicable law.

7. Third-Party Links

Our website may contain links to third-party sites, such as insurance partners or review platforms. We are not responsible for the privacy practices of those sites.

8. Contact Us

If you have questions about this Privacy Policy, please contact us: